Shipping Policy
WE ARE PROUD TO OFFER INTERNATIONAL SHIPPING SERVICES THAT CURRENTLY OPERATE IN OVER 200 COUNTRIES AND ISLANDS WORLDWIDE. NOTHING MEANS MORE TO US THAN BRINGING OUR CUSTOMERS GREAT VALUE AND SERVICE. WE WILL CONTINUE TO GROW TO MEET THE NEEDS OF ALL OUR CUSTOMERS, DELIVERING A SERVICE BEYOND ALL EXPECTATION ANYWHERE IN THE WORLD.
Welcome to kickmysneaker.com. This Shipping Policy is an essential part of your experience while using our website. By continuing to engage with our platform, you agree to adhere to the terms and conditions outlined below.
Shipping
All orders placed through our website are subject to confirmation and availability. We strive to process and dispatch your orders promptly. Please note that shipping times may vary based on your location, product availability, and external factors beyond our control, such as carrier delays or unforeseen circumstances.
Order Processing
Once an order is placed, it undergoes a verification process. Orders are processed and dispatched within 2-3 business days (excluding weekends and public holidays). Please ensure that the shipping information provided is accurate to avoid any delays or issues with the delivery.
Shipping Rates
Shipping costs are calculated based on the weight of your order and your location. The shipping charges will be displayed at the checkout before you finalize your purchase.
Delivery
We partner with reliable shipping carriers to ensure timely delivery of your orders. However, we do not guarantee specific delivery dates as shipping times may vary depending on the carrier’s schedule and external factors.
International Shipping
We currently offer shipping services domestically and internationally. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Customers are responsible for these additional charges.
Tracking Orders
Once your order is dispatched, you will receive a tracking number via email, allowing you to track the status of your shipment. The tracking number takes 2/3 days to be updated. Please use this information to monitor the progress of your delivery.
Lost or Damaged Items
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately at sav@kickmysneaker.com. We will assist you in resolving the issue and initiating a claim with the carrier if required.